{"id":59578,"date":"2025-05-23T09:42:03","date_gmt":"2025-05-23T16:42:03","guid":{"rendered":"https:\/\/jerry.ai\/?post_type=reviews&#038;p=59578"},"modified":"2025-05-23T09:42:36","modified_gmt":"2025-05-23T16:42:36","slug":"state-farm","status":"publish","type":"reviews","link":"https:\/\/jerry.ai\/reviews\/car-insurance\/state-farm\/","title":{"rendered":"State Farm Car Insurance Review 2025"},"content":{"rendered":"\n<div class=\"wp-block-jerry-carrier-reviews-summary\">\n  <div class=\"before:bg-primary relative overflow-hidden rounded-xl border border-zinc-200 before:absolute before:block before:h-[9px] before:w-full before:content-['_']\">\n    <div class=\"flex flex-col gap-4 px-6 pb-12 pt-6 md:gap-8 md:px-7 md:pt-10\">\n      <!-- title -->\n      <div class=\"font-circular text-xl font-bold text-gray-900 md:text-3xl\">\n              <\/div>\n\n      <div class=\"flex flex-col items-start justify-start gap-6 md:flex-row md:gap-5\">\n        <div class=\"flex w-full flex-col items-start gap-6 md:w-auto md:gap-4\">\n          <!-- carrier image -->\n          <figure class=\"flex aspect-[2\/1] w-full items-center justify-center overflow-hidden rounded-md border border-zinc-200 p-3 md:aspect-[25\/14] md:w-[200px]\">\n                          <img decoding=\"async\"\n                class=\"max-h-full max-w-full\"\n                src=\"\/wp-content\/uploads\/2025\/04\/State-Farm-Logo.svg\"\n                alt=\"State Farm\"\n              fetchpriority=\"low\" loading=\"lazy\"\/>\n                      <\/figure>\n\n          <div class=\"flex flex-row items-center gap-3\">\n            <!-- carrier rating -->\n            <div class=\"font-body text-6xl font-semibold text-gray-900 md:text-5xl\">\n              3.7            <\/div>\n\n            <div class=\"flex flex-col justify-between gap-2 md:gap-1.5\">\n              <!-- carrier stars -->\n              <div class=\"flex space-x-1 space-x-1.5\"><span class=\"iconify i--star text-lg md:text-sm text-primary\"><\/span><span class=\"iconify i--star text-lg md:text-sm text-primary\"><\/span><span class=\"iconify i--star text-lg md:text-sm text-primary\"><\/span><div class=\"relative inline-block leading-[0]\">\n  <span class=\"iconify i--star text-lg md:text-sm text-gray-400\"><\/span>\n  <span class=\"iconify i--star text-lg md:text-sm text-primary absolute inset-0\" style=\"clip-path: inset(0 30% 0 0);\"><\/span>\n<\/div><span class=\"iconify i--star text-lg md:text-sm text-gray-400\"><\/span><\/div>\n              <!-- carrier stars description -->\n              <div class=\"font-circular text-base font-medium leading-4 text-gray-900\">\n                Jerry&#8217;s Score              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"flex flex-col gap-6\">\n          <!-- summary -->\n          <div class=\"flex flex-col gap-3\">\n            <!-- summary title -->\n            <div class=\"font-circular text-xl font-bold text-gray-900 md:text-2xl md:leading-6\">\n              Our Take            <\/div>\n            <!-- summary content -->\n            <div class=\"font-circular text-base font-normal text-gray-600\">\n              State Farm offers auto insurance in 48 states with many policy customizations and discounts available. This insurer receives high industry ratings but does not allow drivers to purchase a policy or fully manage their coverage online.             <\/div>\n          <\/div>\n\n          <!-- pros & cons -->\n                      <div class=\"flex flex-col gap-7 md:flex-row md:gap-6\">\n              <!-- pros -->\n              <div class=\"flex flex-1 flex-col gap-3 md:gap-4\">\n                <!-- pros title -->\n                <div class=\"flex flex-row items-center gap-3 border-b border-zinc-200 pb-4 md:pb-5\">\n                  <span class=\"iconify i--thumb-up text-primary text-2xl\"><\/span>\n                  <div class=\"font-circular text-xl font-bold text-gray-900 md:text-2xl md:leading-6\">\n                    Pros                  <\/div>\n                <\/div>\n\n                <!-- pros content -->\n                <ul class=\"!m-0 flex list-disc flex-col gap-4 !pl-6\">\n                                      <li class=\"marker:text-primary\">\n                      <span class=\"font-circular relative left-2 text-base text-gray-600\">Low number of consumer complaints.<\/span>\n                    <\/li>\n                                      <li class=\"marker:text-primary\">\n                      <span class=\"font-circular relative left-2 text-base text-gray-600\">High industry ratings.<\/span>\n                    <\/li>\n                                      <li class=\"marker:text-primary\">\n                      <span class=\"font-circular relative left-2 text-base text-gray-600\">Rideshare and commercial coverage available.<\/span>\n                    <\/li>\n                                  <\/ul>\n              <\/div>\n\n              <!-- cons -->\n              <div class=\"flex flex-1 flex-col gap-3 md:gap-4\">\n                <!-- cons title -->\n                <div class=\"flex flex-row items-center gap-3 border-b border-zinc-200 pb-4 md:pb-5\">\n                  <span class=\"iconify i--thumb-down text-primary text-2xl\"><\/span>\n                  <div class=\"font-circular text-xl font-bold text-gray-900 md:text-2xl md:leading-6\">\n                    Cons                  <\/div>\n                <\/div>\n\n                <!-- cons content -->\n                <ul class=\"!m-0 flex list-disc flex-col gap-4 !pl-6\">\n                                      <li class=\"marker:text-primary\">\n                      <span class=\"font-circular relative left-2 text-base text-gray-600\">Not available in all states.\n<\/span>\n                    <\/li>\n                                      <li class=\"marker:text-primary\">\n                      <span class=\"font-circular relative left-2 text-base text-gray-600\">Drivers typically must work with an agent.<\/span>\n                    <\/li>\n                                  <\/ul>\n              <\/div>\n            <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n<p>Jerry rates State Farm 3.7 stars out of 5. This score is about average compared to other insurers that Jerry rates and takes into account the insurer\u2019s pricing, industry ratings, the company\u2019s financial strength, customer ratings and national complaint data.<\/p>\n\n\n\n<p>State Farm is the largest personal auto insurer in the country by market share, according to the National Association of Insurers Commissioners (NAIC). The company provides coverage in 48 states, excluding Massachusetts and Rhode Island. In addition to standard auto coverages, State Farm offers insurance for classic cars and antiques, rideshare drivers and commercial policies. You can also purchase coverage for your motorcycle, RV or boat. State Farm has many discounts available and allows drivers to bundle auto coverage with a homeowners or life insurance policy for added savings.&nbsp;&nbsp;<\/p>\n\n\n\n<p>State Farm earns top marks for customer claims satisfaction, the auto insurance shopping process and financial stability, and currently holds the highest possible financial strength rating available through AM Best. The insurer receives fewer complaints than expected for a company of its size and market share, according to the NAIC complaint index. However, Jerry customers gave State Farm a slightly lower rating than some of its competitors, and the provider has an underwhelming reputation with repair professionals.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"best-for\">Who is State Farm best for?<\/h2>\n\n\n\n<p>State Farm is a top-ranked insurance company that could be a good choice for drivers who:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prefer working with an agent to customize, purchase and manage coverage or file claims.<\/li>\n\n\n\n<li>Qualify for one or more of the company\u2019s many discounts.<\/li>\n\n\n\n<li>Drive for rideshare services like Uber or Lyft.<\/li>\n\n\n\n<li>Want to bundle auto coverage with home or life insurance.<\/li>\n<\/ul>\n\n\n\n<p>While State Farm may be a good option for drivers who fall into one or more of these categories, get quotes from multiple insurers to compare coverages and premiums.<\/p>\n\n\n\n<div class=\"wp-block-jerry-cta\"><div class=\"flex flex-col items-start gap-4 rounded-xl border border-zinc-200 px-12 py-8 md:flex-row md:items-center md:gap-14\"><div class=\"flex-1\"><span class=\"text-xl font-black text-gray-900\">Jerry finds quotes from 50 insurance partners fast.<\/span><\/div><div class=\"flex-1\"><a href=\"\/signup\" class=\"bg-primary block w-full rounded-full px-14 py-2 text-center font-black text-white hover:no-underline\">COMPARE QUOTES<\/a><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"discounts\">State Farm car insurance discounts<\/h2>\n\n\n\n<p>To save on auto insurance, make sure any State Farm discounts you\u2019re eligible for are added to your policy. Here\u2019s a list of the insurer\u2019s available discounts. These may vary by location.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bundle discounts<\/strong> for combining auto insurance with your home, renters, condo or life insurance policies.<\/li>\n\n\n\n<li><strong>Defensive driving discount<\/strong> when you successfully complete a qualifying course.<\/li>\n\n\n\n<li><strong>Driver training discounts <\/strong>when all insured drivers under age 21 take an approved driver education course.<\/li>\n\n\n\n<li><strong>Steer Clear Safe Driver discount<\/strong> is a mobile app for drivers under 25 years-old with no <a href=\"\/car-insurance\/at-fault-accident\/\">at-fault accidents<\/a> or moving violations in the last three years. Drivers must complete training courses and quizzes within the app, as well as practice drives.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Good driver discount<\/strong> is for new State Farm customers who have gone three or more years without a <a href=\"\/car-insurance\/what-is-a-citation\/\">moving violation<\/a> or at-fault accident.<\/li>\n\n\n\n<li><strong>Payment discounts<\/strong> when you pay your entire premium upfront.<\/li>\n\n\n\n<li><strong>Vehicle safety discounts<\/strong> for driving a car with certain built-in safety features, like driver assist and airbags.<\/li>\n\n\n\n<li><strong>Good student discounts<\/strong> of up to 25% when a student driver under 25 maintains a GPA of 3.0 or higher, is ranked in the top 20% of their class or makes the honor roll.<\/li>\n\n\n\n<li><strong>Student away from home discounts<\/strong> when a student driver under 25 moves away for school, lives on campus without a vehicle and only uses a covered car when home.<\/li>\n\n\n\n<li><a href=\"\/car-insurance\/low-mileage-car-insurance\/\"><strong>Low mileage discounts<\/strong><\/a> when you drive fewer miles than average.<\/li>\n\n\n\n<li><strong>Anti-theft discounts<\/strong> if your vehicle is equipped with anti-theft features like an alarm.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Does State Farm offer insurance based on driving behavior?<\/h3>\n\n\n\n<p>Yes, State Farm has a driving behavior-based program called Drive Safe &amp; Save.&nbsp;<\/p>\n\n\n\n<p>Drive Safe &amp; Save is an app-based <a href=\"\/car-insurance\/what-is-telematics\/\">telematics<\/a> program that offers drivers discounts of up to 30%. You get an initial 10% participation discount for enrolling, and additional discounts are based on your driving habits. The app tracks risky behaviors like speeding, quick acceleration, hard braking, aggressive cornering and phone use while driving. Some participating drivers may see their premiums increase at renewal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"coverage-options\">State Farm car insurance coverage options<\/h2>\n\n\n\n<p>State Farm offers standard coverage types including collision, comprehensive, bodily injury liability, property damage liability, medical payments, personal injury protection and uninsured\/underinsured motorist coverage.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Coverage<\/th><th class=\"has-text-align-left\" data-align=\"left\">Definition<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/collision-insurance\/\">Collision insurance<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">An optional coverage type that pays to repair or replace your car if it\u2019s damaged in a collision with another vehicle. You can only file an accident-related claim for your vehicle\u2019s repairs if your policy has collision coverage.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/comprehensive-insurance\/\">Comprehensive insurance<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">An optional coverage type that covers damage to your vehicle caused by non-collision hazards, such as car theft, falling tree branches, hail and other unexpected events.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/bodily-injury-liability\/\"><\/a><a href=\"\/car-insurance\/bodily-injury-liability\/\">Bodily injury liability (BI)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Pays others\u2019 medical costs in an accident you cause, up to your policy limits. It\u2019s mandatory in most states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/property-damage-liability-car-insurance\/\"><\/a><a href=\"\/car-insurance\/property-damage-liability-car-insurance\/\">Property damage liability (PD)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Pays for repairs or replacements of any vehicles or objects you damage in a crash, up to your policy limits. It\u2019s mandatory in most states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/personal-injury-protection-insurance\/\">Personal injury protection (PIP)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Helps cover medical expenses for you and your passengers after a car accident, regardless of who caused it. This is required in some states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/what-is-medical-payments-coverage\/\">Medical payments<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Additional coverage outside of PIP that pays for medical care for you and your passengers after an accident, regardless of who caused it. This is optional in most states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/uninsured-motorist-coverage\/\"><\/a><a href=\"\/car-insurance\/uninsured-motorist-coverage\/\">Uninsured\/underinsured motorist coverage (UM\/UIM)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Covers you, your passengers and any property damage in a case where the other driver is at fault but doesn\u2019t have insurance, or carries insufficient coverage to pay for your costs. This is required in some states.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>State Farm also offers the following optional coverages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Antique and <\/strong><a href=\"\/car-insurance\/classic-car-insurance\/\" data-type=\"car-insurance\" data-id=\"7811\"><strong>classic car insurance<\/strong><\/a><strong> <\/strong>covers your older vehicle with specialized protection.<\/li>\n\n\n\n<li><strong>Commercial vehicle coverage<\/strong> is designed to protect your owned or leased business vehicles, whether you or your employees are behind the wheel.<\/li>\n\n\n\n<li><a href=\"\/car-insurance\/rideshare-insurance\/\"><strong>Rideshare<\/strong><\/a><strong> coverage<\/strong> fills in insurance gaps for drivers who work for rideshare companies like Uber or Lyft.<\/li>\n\n\n\n<li><strong>Emergency roadside assistance<\/strong> helps pay for towing, onsite mechanical labor, jumpstarts, tire changes, refueling and locksmith services when you need them.<\/li>\n\n\n\n<li><strong>Rental car reimbursement <\/strong>pays for a rental vehicle while yours is in the shop.<\/li>\n\n\n\n<li><strong>Travel expenses coverage <\/strong>covers lodging, meals and transportation if you\u2019re in an accident more than 50 miles from home.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ratings\">Industry ratings of State Farm car insurance<\/h2>\n\n\n\n<p>State Farm generally receives high ratings across various industry agencies. This insurer\u2019s NAIC complaint index is consistently lower than expected for its market share and it ranks near the top in both 2024 J.D. Power auto insurance studies. State Farm also holds the highest possible financial strength rating (A++) through AM Best.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Rating<\/strong><\/td><td><strong>State Farm\u2019s score<\/strong><\/td><\/tr><tr><td>NAIC consumer complaint index<\/td><td>Moderately low.<\/td><\/tr><tr><td>CRASH Network report card<\/td><td>C-.<\/td><\/tr><tr><td>J.D. Power auto insurance shopping study<\/td><td>No. 4 of 17.<\/td><\/tr><tr><td>J.D. Power auto insurance claims study<\/td><td>No. 6 of 21.<\/td><\/tr><tr><td>AM Best<\/td><td>A++.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-jerry-accordion\">\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        NAIC      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>In each of the last three years, State Farm has received fewer consumer complaints than expected for the insurer\u2019s size and market share, according to NAIC.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Qualitative rating<\/th><th class=\"has-text-align-left\" data-align=\"left\">3-year consumer complaint index<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">High<\/td><td class=\"has-text-align-left\" data-align=\"left\">Above 1.5.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Moderately high<\/td><td class=\"has-text-align-left\" data-align=\"left\">1 to 1.5.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">About average<\/td><td class=\"has-text-align-left\" data-align=\"left\">Near 1.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Moderately low<\/td><td class=\"has-text-align-left\" data-align=\"left\">1 to 0.5.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Low<\/td><td class=\"has-text-align-left\" data-align=\"left\">0.5 to 0.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em><em>The <\/em><a href=\"https:\/\/content.naic.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>NAIC<\/em><\/a><em> is the member group for state insurance commissioners in the United States. It makes recommendations, analyzes insurer financial filings, maintains reporting and more for insurance regulators.<\/em><\/em><\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        CRASH Network      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>CRASH Network, an automotive industry trade publication, gives State Farm a C- in its 2025 Insurer Report Card. The report card asks more than 1,000 collision repair professionals across the United States \u201chow well an insurer\u2019s claims handling policies, attitude and payment practices ensure quality repairs and customer service for motorists.\u201d&nbsp;<\/p>\n\n\n\n<p>State Farm was ranked No. 81 out of the 97 insurers rated.<\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"1df9686d-86f6-4058-8e41-3dce20ff85e3\" data-type=\"interactive\" data-title=\"CRASH Ratings 2025\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n<p><em>In 2025, the CRASH Network\u2019s survey received responses from 1,196 repair professionals. Insurers that received a grade from at least 35 respondents were included in the 2025 report card. Read more about the report card methodology on <\/em><a href=\"https:\/\/www.crashnetwork.com\/irc\/02moreinfo.php\" target=\"_blank\" rel=\"noopener\"><em>the CRASH Network\u2019s website<\/em><\/a><em>.<\/em><\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        J.D. Power      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>In the <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-insurance-shopping-study\" target=\"_blank\" rel=\"noreferrer noopener\">2024 Insurance Shopping Study<\/a>, State Farm ranked No. 4 out of 17 insurers, well above average. In J.D. Power\u2019s <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-auto-claims-satisfaction-study\" target=\"_blank\" rel=\"noreferrer noopener\">Auto Claims Satisfaction Study<\/a><strong> <\/strong>from the same year, State Farm also performed above average, receiving a No. 6 ranking out of 21 insurers listed.<\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"27829bb8-88cc-4c33-9535-2f27269e9a5b\" data-type=\"interactive\" data-title=\"J.D. Power Rankings\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n<p><em>J.D. Power is a market research company that evaluates customer satisfaction and industry performance across multiple sectors.<\/em><\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        AM Best      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>State Farm currently holds an A++ (Superior) financial strength rating from AM Best, which indicates that the insurer is likely to remain solvent and able to pay any valid claims that you may file in the future.<\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"b36e2270-b29e-40e0-ac60-af935e32ea74\" data-type=\"interactive\" data-title=\"AM Best Ratings\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n<p><a href=\"https:\/\/web.ambest.com\/home\" target=\"_blank\" rel=\"noreferrer noopener\"><em>AM Best<\/em><\/a><em> is a credit rating agency that specializes in insurers\u2019 ability to meet their financial obligations.<\/em><\/p>\n<\/div>\n  <\/div>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reviews\">State Farm auto insurance customer reviews<\/h2>\n\n\n\n<p>More than a thousand Jerry customers who have used and reviewed State Farm\u2019s auto insurance have rated the company well.<\/p>\n\n\n\n<div class=\"wp-block-jerry-carrier-reviews-survey-results\">\n  <div class=\"flex flex-col gap-4 md:gap-5 mb-4\">\n    <div class=\"flex flex-col gap-2\">\n      <!-- title -->\n      <div class=\"font-circular text-2xl font-medium\">\n              <\/div>\n\n      <!-- description -->\n      <div class=\"font-circular text-base\">\n              <\/div>\n    <\/div>\n\n    <!-- card -->\n    <div class=\"flex flex-col gap-5 rounded-2xl border border-zinc-300 md:flex-row\">\n      <!-- carrier image & average rating -->\n      <div class=\"flex flex-col items-center gap-6 md:gap-3 md:px-4 md:pb-7\">\n        <!-- carrier image -->\n        <div class=\"flex w-full items-center justify-center border-b border-zinc-300 p-3\">\n          <div class=\"flex aspect-[2\/1] w-[240px] items-center justify-center overflow-hidden md:aspect-[18\/7] md:w-[180px]\">\n                          <img decoding=\"async\"\n                class=\"max-h-full max-w-full\"\n                src=\"\/wp-content\/uploads\/2025\/04\/State-Farm-Logo.svg\"\n                alt=\"State Farm\"\n              fetchpriority=\"low\" loading=\"lazy\"\/>\n                      <\/div>\n        <\/div>\n\n        <!-- average rating -->\n        <div class=\"flex flex-col gap-3 items-center\">\n          <div class=\"font-body text-8xl font-semibold leading-[90px] md:text-7xl\">\n            3.9          <\/div>\n\n          <div class=\"flex space-x-1 space-x-2\"><span class=\"iconify i--star text-base text-primary\"><\/span><span class=\"iconify i--star text-base text-primary\"><\/span><span class=\"iconify i--star text-base text-primary\"><\/span><div class=\"relative inline-block leading-[0]\">\n  <span class=\"iconify i--star text-base text-gray-400\"><\/span>\n  <span class=\"iconify i--star text-base text-primary absolute inset-0\" style=\"clip-path: inset(0 13.349633251834% 0 0);\"><\/span>\n<\/div><span class=\"iconify i--star text-base text-gray-400\"><\/span><\/div>\n          <div class=\"font-body text-base text-gray-600\">\n            2,045 Reviews\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- ratings -->\n      <div class=\"flex flex-1 flex-col items-center gap-5 px-8 pb-14 md:items-start md:pb-6 md:pl-0 md:pt-8\">\n        <!-- ratings title -->\n        <div class=\"font-circular hidden text-2xl font-medium text-gray-900 md:block\">\n          State Farm Reviews        <\/div>\n\n        <!-- ratings bars -->\n        <div class=\"flex w-full flex-col gap-3.5\">\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                5 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 44.694376528117%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                45%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                4 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 21.466992665037%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                21%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                3 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 18.630806845966%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                19%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                2 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 6.2102689486553%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                6%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                1 Star              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 8.9975550122249%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                9%\n              <\/div>\n            <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- footer description -->\n    <div class=\"font-circular text-base text-slate-500 pb-4\">\n          <\/div>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contact\">How to contact State Farm<\/h2>\n\n\n\n<p>State Farm offers contact options for customers who want to work with someone in person and those who prefer to manage their policy online or via a mobile app. It may be easiest to start by contacting a local agent because online quote requests and policy adjustments will likely lead to an agent. State Farm\u2019s online <a href=\"https:\/\/www.statefarm.com\/agent\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agent Finder tool<\/a> can connect you with an agent near you.<\/p>\n\n\n\n<p>State Farm\u2019s customer service contact number is 800-782-8332.<\/p>\n\n\n\n<p><strong>File a claim:<\/strong> Policyholders can file a claim online, through the State Farm mobile app or by calling 800-732-5246. You can also contact your local agent to begin the claims process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Methodology<\/h2>\n\n\n\n<p>We looked at over 400,000 actual policies quotes from real Jerry customers during 2024 across 24 different insurance companies. The pricing data included both those with clean driving records as well as those with a violation.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How we rate car insurance companies<\/h3>\n\n\n\n<p>Jerry\u2019s team of car insurance expert writers and editors analyze real customer ratings and industry reports to get a holistic view of an insurer\u2019s performance. Our rubric emphasizes the shopping and claims experiences, customer complaints and reviews, repair shops\u2019 evaluations of insurers, policy and quote pricing, and state availability.<\/p>\n\n\n\n<p>We regularly reassess insurers\u2019 star ratings and fact-check these reviews to ensure they\u2019re accurate and up-to-date.<br>These individual factors roll up into one weighting system as follows:<br>20% Financial strength.<br>20% Complaints.<br>20% Industry ratings.<br>20% Customer ratings.<br>20% Cost and discounts.<\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"d90dc561-6db9-4e6c-830b-45df4dfa0d8c\" data-type=\"interactive\" data-title=\"Methodology\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n\n<div class=\"wp-block-jerry-meet-experts\" data-wp-interactive=\"jerry\/meet-experts\" data-wp-context=\"{&quot;modalVisible&quot;:false}\">\n  <div class=\"font-circular text-2xl font-extrabold text-slate-900\">Expert-driven. Built for you.<\/div>\n\n  <div class=\"my-3\">\n    <div class=\"flex justify-between items-center py-3 border-b border-neutral-200 cursor-pointer font-semibold text-gray-900\" data-wp-on-async--click=\"actions.toggleModal\">\n  <button class=\"text-left text-base\" type=\"button\">\n    Why you can count on Jerry&#8217;s articles  <\/button>\n\n  <div class=\"transition data-[visible=true]:md:rotate-180 text-xs iconify i--chevron-down text-gray-500\" data-wp-bind--data-visible=\"context.modalVisible\"><\/div>\n<\/div>\n<div class=\"modal-backdrop fixed bottom-0 left-0 right-0 top-0 z-50 overflow-hidden overscroll-contain bg-black\/70 font-body transition-transform delay-100 duration-0 md:relative md:z-auto [&amp;:not([data-visible=true])]:translate-y-full [&amp;:not([data-visible=true])]:bg-black\/0 [&amp;:not([data-visible=true])]:md:hidden\" data-wp-init=\"callbacks.onModalInit\" data-wp-on-async--click=\"actions.hideModal\" data-wp-bind--data-visible=\"context.modalVisible\">\n  <div class=\"modal-view fixed bottom-0 left-0 right-0 flex max-h-[75%] w-full flex-col rounded-t-3xl bg-white pb-7 pl-7 pt-3.5 transition md:relative md:rounded-none md:pl-0 md:transition-none [&amp;:not([data-visible=true])]:translate-y-full [&amp;:not([data-visible=true])]:md:hidden\" data-wp-bind--data-visible=\"context.modalVisible\">\n    <div class=\"modal-header md:hidden flex justify-between items-center pb-1 mb-1 border-b border-zinc-200\">\n      <div class=\"modal-title text-base font-semibold\">Summary<\/div>\n\n      <div\n        class=\"modal-close-btn wp-block-group w-11 h-11 mr-2.5 content-center text-center\"\n        data-wp-on-async--click=\"actions.hideModal\"\n      >\n        <div class=\"iconify i--close text-gray-500 cursor-pointer\"><\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"modal-body pr-7 overflow-y-auto\"><div class=\"wp-block-template-part\"><div class=\"flex flex-row items-center gap-2.5 rounded-lg bg-gray-pink px-4 py-5\">\n  <span class=\"iconify mt-0.5 shrink-0 self-start text-xs text-primary i--shield-check\"><\/span>\n\n  <div>\n    <div class=\"font-body text-xs font-bold text-primary\">Our goal is clear, trustworthy information.<\/div>\n    <div class=\"mt-1 font-body text-xs text-gray-600\">\n      Our content is created, edited and fact checked by a team of licensed insurance agents, automotive pros and\n      experienced journalists who know the industry inside and out. Facts are thoroughly researched, verified and kept\n      current, and our editorial team is separate from our business partners, so our opinions &#038; tips are unbiased. All\n      insights drawn from Jerry\u2019s proprietary, aggregated customer auto insurance quotes data provide unique, real-world\n      guidance.\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n  <\/div>\n<\/div>\n  <\/div>\n\n  <div class=\"text-base font-semibold text-gray-900\">Our experts<\/div>\n\n  <div class=\"my-8 flex flex-col gap-8 items-center justify-center\">\n          <div\n        class=\"meet-experts-item group relative flex h-auto w-full flex-none flex-col justify-between overflow-hidden rounded-3xl py-9 text-sm shadow-variant-card\"\n        data-expand=\"false\"\n        data-wp-init=\"callbacks.onItemInit\"\n      >\n        <div class=\"grid h-full w-full grid-cols-1 overflow-hidden px-8 md:grid-cols-4\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"\/wp-content\/uploads\/2025\/01\/Stephanie-Colestock.png\" class=\"size-16 rounded-full md:size-32 col-span-1 md:ml-4\" alt=\"meet-experts-thumbnail\" srcset=\"\/wp-content\/uploads\/2025\/01\/Stephanie-Colestock.png 250w, \/wp-content\/uploads\/2025\/01\/Stephanie-Colestock-150x150.png 150w, \/wp-content\/uploads\/2025\/01\/Stephanie-Colestock-56x56.png 56w, \/wp-content\/uploads\/2025\/01\/Stephanie-Colestock-120x120.png 120w\" sizes=\"auto, (max-width: 346px) 260px, (max-width: 576px) 432px, (max-width: 720px) 540px, (min-width: 720px) 250px, 100vw\" fetchpriority=\"low\"\/>\n          <div class=\"col-span-3\">\n            <div class=\"my-4 flex-1 content-center font-circular text-lg font-medium text-slate-900 md:mt-0\">\n              Stephanie Colestock            <\/div>\n\n            \n            <div class=\"text-slate-500 mt-2 leading-6\">\n              <p>Stephanie Colestock is a professional writer, CFEI&reg;, and licensed insurance agent specializing in personal finance. With over 14 years of experience, she crafts insightful and accessible content on a wide range of financial topics, including insurance, loans, credit\/debt, investing, retirement planning, and banking.<\/p>\n<p>Her bylines appear in top-tier publications such as TIME, Fortune, MSN, Business Insider, USA Today, Money, Fox Business, and CBS. Stephanie&#8217;s deep understanding of complex financial concepts and her ability to communicate them clearly have made her a trusted voice in the industry.<\/p>\n<p>When she&rsquo;s not writing, Stephanie enjoys SCUBA diving, reading a good book, and traveling the world with her family.<\/p>            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"absolute hidden group-data-[expand=true]:flex bottom-0 w-full h-24 bg-gradient-to-t from-white from-30% to-transparent to-100% items-end justify-center\">\n          <div\n            class=\"flex cursor-pointer flex-row items-center gap-2 my-4 font-circular text-primary\"\n            data-wp-on-async--click=\"actions.onItemExpandClick\"\n          >\n            <span class=\"text-sm\">See more<\/span>\n            <span class=\"iconify i--chevron-down text-xs\"><\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n          <div\n        class=\"meet-experts-item group relative flex h-auto w-full flex-none flex-col justify-between overflow-hidden rounded-3xl py-9 text-sm shadow-variant-card\"\n        data-expand=\"false\"\n        data-wp-init=\"callbacks.onItemInit\"\n      >\n        <div class=\"grid h-full w-full grid-cols-1 overflow-hidden px-8 md:grid-cols-4\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"\/wp-content\/uploads\/2024\/12\/Annie-Millerbernd.png\" class=\"size-16 rounded-full md:size-32 col-span-1 md:ml-4\" alt=\"meet-experts-thumbnail\" srcset=\"\/wp-content\/uploads\/2024\/12\/Annie-Millerbernd.png 250w, \/wp-content\/uploads\/2024\/12\/Annie-Millerbernd-150x150.png 150w, \/wp-content\/uploads\/2024\/12\/Annie-Millerbernd-56x56.png 56w, \/wp-content\/uploads\/2024\/12\/Annie-Millerbernd-120x120.png 120w\" sizes=\"auto, (max-width: 346px) 260px, (max-width: 576px) 432px, (max-width: 720px) 540px, (min-width: 720px) 250px, 100vw\" fetchpriority=\"low\"\/>\n          <div class=\"col-span-3\">\n            <div class=\"my-4 flex-1 content-center font-circular text-lg font-medium text-slate-900 md:mt-0\">\n              Annie Millerbernd            <\/div>\n\n            \n            <div class=\"text-slate-500 mt-2 leading-6\">\n              <p>Annie is a writer and editor at Jerry with more than a decade of experience writing and editing digital content. Before joining Jerry, she was an assistant assigning editor at NerdWallet. Her past work has appeared in the Associated Press, USA Today and The Washington Post. Her work has been cited by <a href=\"https:\/\/scholarlycommons.law.northwestern.edu\/cgi\/viewcontent.cgi?article=1455&amp;context=nulr\" target=\"_blank\" rel=\"noopener\">Northwestern University<\/a> and <a href=\"https:\/\/www.hks.harvard.edu\/sites\/default\/files\/centers\/mrcbg\/214_AWP_final_2.pdf\" target=\"_blank\" rel=\"noopener\">Harvard Kennedy School<\/a>. Annie served as a spokesperson for NerdWallet during her time at NerdWallet and has been featured in New York Magazine, MarketWatch and on local television and radio stations.<\/p>\n<p>Previously, she worked at USAA and newspapers in Minnesota, North Dakota, California and Texas. She has a bachelor&rsquo;s degree in journalism from the University of Minnesota.<\/p>            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"absolute hidden group-data-[expand=true]:flex bottom-0 w-full h-24 bg-gradient-to-t from-white from-30% to-transparent to-100% items-end justify-center\">\n          <div\n            class=\"flex cursor-pointer flex-row items-center gap-2 my-4 font-circular text-primary\"\n            data-wp-on-async--click=\"actions.onItemExpandClick\"\n          >\n            <span class=\"text-sm\">See more<\/span>\n            <span class=\"iconify i--chevron-down text-xs\"><\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Jerry rates State Farm 3.7 stars out of 5. This score is about average compared to other insurers that Jerry rates and takes into account the insurer\u2019s pricing, industry ratings, the company\u2019s financial strength, customer ratings and national complaint data. State Farm is the largest personal auto insurer in the country by market share, according [&hellip;]<\/p>\n","protected":false},"author":87,"featured_media":59591,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jerry_authors":"[{\"id\":\"372\",\"type\":\"main-author\"},{\"id\":\"370\",\"type\":\"editor\"}]","jerry_author_ids":[372],"jerry_idx_page_label":"","jerry_meta_desc":"State Farm offers auto insurance in 48 states with ample discount and policy customization options. Learn the pros and cons of State Farm auto insurance and compare quotes from multiple providers.","jerry_related_posts":"[30541,20683,14374,22514,34192]","jerry_summary":"","inline_featured_image":false,"_lmt_disableupdate":"yes","_lmt_disable":"","footnotes":""},"categories":[645],"tags":[31,664],"class_list":["post-59578","reviews","type-reviews","status-publish","has-post-thumbnail","hentry","category-car-insurance","tag-car-insurance","tag-review"],"_links":{"self":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews\/59578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews"}],"about":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/types\/reviews"}],"author":[{"embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/users\/87"}],"replies":[{"embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/comments?post=59578"}],"version-history":[{"count":3,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews\/59578\/revisions"}],"predecessor-version":[{"id":59676,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews\/59578\/revisions\/59676"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/media\/59591"}],"wp:attachment":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/media?parent=59578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/categories?post=59578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/tags?post=59578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}