{"id":48728,"date":"2025-01-08T09:58:47","date_gmt":"2025-01-08T17:58:47","guid":{"rendered":"https:\/\/getjerry.com\/?post_type=reviews&#038;p=48728"},"modified":"2025-01-08T09:58:50","modified_gmt":"2025-01-08T17:58:50","slug":"mercury","status":"publish","type":"reviews","link":"https:\/\/jerry.ai\/reviews\/car-insurance\/mercury\/","title":{"rendered":"Mercury Insurance Review 2025"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Our take<\/h3>\n\n\n\n<p>Mercury may offer affordable coverage but lacks unique coverage add-ons and discounts. The insurer is available in a limited number of states.<\/p>\n\n\n\n<p><strong>Pros:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Good financial strength rating.<\/li>\n\n\n\n<li>Relatively wide variety of discounts and optional coverages.<\/li>\n<\/ul>\n\n\n\n<p><strong>Cons:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only available in 11 states.<\/li>\n\n\n\n<li>Low claims satisfaction score from J.D. Power.<\/li>\n\n\n\n<li>Lacks unique discounts and optional coverages.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Mercury car insurance review<\/h2>\n\n\n\n<p><em>Jerry did not give Mercury a star rating due to a lack of available data. Each year, Jerry revises its rating system and may rate this insurer in the future.<\/em><\/p>\n\n\n\n<p>Mercury provides somewhat customizable insurance and offers discounts that may benefit drivers with good habits. The insurer received overall positive ratings from Jerry customers and is rated as financially strong by AM Best, however, Mercury has a higher-than-average complaint index and a low claims satisfaction rating from J.D. Power.<\/p>\n\n\n\n<p>Mercury car insurance is available in 11 states: Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. Consumers can get a policy online, over the phone or via a local agent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"best-for\">Who is Mercury best for?<\/h2>\n\n\n\n<p>Mercury may provide affordable coverage for consumers in the few states where the insurer operates. The company\u2019s discounts and <a href=\"\/car-insurance\/what-is-telematics\/\">telematics program<\/a> may be ideal for drivers with a clean record who maintain good driving habits.<\/p>\n\n\n\n<p>Because insurers\u2019 policy options and pricing can vary, it\u2019s a good idea to get quotes from multiple companies to find your ideal coverage at the most affordable rate.<\/p>\n\n\n\n<div class=\"wp-block-jerry-cta\"><div class=\"flex flex-col items-start gap-4 rounded-xl border border-zinc-200 px-12 py-8 md:flex-row md:items-center md:gap-14\"><div class=\"flex-1\"><span class=\"text-xl font-black text-gray-900\">SIMPLIFY YOUR CAR INSURANCE IN MINUTES<\/span><\/div><div class=\"flex-1\"><a href=\"\/signup\" class=\"bg-primary block w-full rounded-full px-14 py-2 text-center font-black text-white hover:no-underline\">Find savings now<\/a><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cost\">How much does Mercury car insurance cost?<\/h2>\n\n\n\n<p>The average cost for state minimum car insurance coverage with Mercury is much cheaper than the national average, according to aggregate data collected from over 400,000 policies quoted to real customers via Jerry in 2024 from 24 different insurance companies.<\/p>\n\n\n\n<p>Your premium is determined by a <a href=\"\/car-insurance\/how-is-car-insurance-calculated\/\">number of factors<\/a>, including your age, location, the type and age of vehicle you drive, your driving record, other drivers on your policy, the amount of coverage you require, and your deductible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"discounts\">Mercury car insurance discounts<\/h2>\n\n\n\n<p>Mercury has a shorter list of discounts than some of its competitors and isn\u2019t as specific about how to qualify for some of them. Here\u2019s how the insurer says you could lower your premium:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Have anti-theft features on your vehicle.<\/li>\n\n\n\n<li>Set up automatic bill payments.<\/li>\n\n\n\n<li>Electronically sign your documents.<\/li>\n\n\n\n<li>Go a period without an accident or citation; the company doesn\u2019t specify how long.<\/li>\n\n\n\n<li>Insure a \u201cgood student\u201d with a GPA of at least 3.0.<\/li>\n\n\n\n<li>Have multiple vehicles on your policy.<\/li>\n\n\n\n<li>Bundle your auto and a home, condo or renters insurance policy with Mercury.<\/li>\n\n\n\n<li>Pay your full premium up front.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Does Mercury offer insurance based on driving behavior?<\/h3>\n\n\n\n<p>Yes. The MercuryGO app gives drivers skill scores and real-time feedback while they drive. Policyholders get a discount for signing up. Here are the behaviors it monitors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Braking and acceleration.<\/li>\n\n\n\n<li>Speed.<\/li>\n\n\n\n<li>Corner speed.<\/li>\n\n\n\n<li>Phone handling while driving.<\/li>\n<\/ul>\n\n\n\n<p>When it\u2019s time to renew your policy, the app will consider your scores from the last 91 days to evaluate whether you\u2019ll receive an additional discount.<\/p>\n\n\n\n<p>This program is available in Arizona, Florida, Georgia, Illinois, Nevada, New Jersey, Oklahoma, Texas and Virginia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"coverage-options\">Mercury car insurance coverage options<\/h2>\n\n\n\n<p>Like most insurers, Mercury offers collision, comprehensive, liability for bodily injury, liability for property damage, medical expense, personal injury protection and uninsured\/underinsured motorist.<\/p>\n\n\n\n<ul class=\"wp-block-jerry-accordion\">\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        Coverage definitions      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Coverage<\/th><th class=\"has-text-align-left\" data-align=\"left\">Definition<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/collision-insurance\/\">Collision insurance<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">An optional coverage type that pays to repair or replace your car if it\u2019s damaged in a collision with another vehicle. You can only file an accident-related claim for your vehicle\u2019s repairs if your policy has collision coverage.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/comprehensive-insurance\/\">Comprehensive insurance<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">An optional coverage type that covers damage to your vehicle caused by non-collision hazards, such as car theft, falling tree branches, hail and other unexpected events.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/bodily-injury-liability\/\"><\/a><a href=\"\/car-insurance\/bodily-injury-liability\/\">Bodily injury liability (BI)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Pays others\u2019 medical costs in an accident you cause, up to your policy limits. It\u2019s mandatory in most states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/property-damage-liability-car-insurance\/\"><\/a><a href=\"\/car-insurance\/property-damage-liability-car-insurance\/\">Property damage liability (PD)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Pays for repairs or replacements of any vehicles or objects you damage in a crash, up to your policy limits. It\u2019s mandatory in most states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/personal-injury-protection-insurance\/\">Personal injury protection (PIP)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Helps cover medical expenses for you and your passengers after a car accident, regardless of who caused it. This is required in some states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/what-is-medical-payments-coverage\/\">Medical payments<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Additional coverage outside of PIP that pays for medical care for you and your passengers after an accident, regardless of who caused it. This is optional in most states.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><a href=\"\/car-insurance\/uninsured-motorist-coverage\/\"><\/a><a href=\"\/car-insurance\/uninsured-motorist-coverage\/\">Uninsured\/underinsured motorist coverage (UM\/UIM)<\/a><\/td><td class=\"has-text-align-left\" data-align=\"left\">Covers you, your passengers and any property damage in a case where the other driver is at fault but doesn\u2019t have insurance, or carries insufficient coverage to pay for your costs. This is required in some states.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n  <\/div>\n<\/li>\n<\/ul>\n\n\n\n<p>The insurer also offers the following optional coverages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Roadside assistance<\/strong> covers calls for help if your car becomes disabled while you\u2019re away from home and you need a tire change, fuel delivery, locksmith or tow.<\/li>\n\n\n\n<li><strong>Custom equipment coverage<\/strong> pays for damages to upgrades you make after purchasing the vehicle, such as a custom infotainment system.<\/li>\n\n\n\n<li><strong>Rental car reimbursement<\/strong> provides a rental car while your vehicle is being repaired.<\/li>\n\n\n\n<li><strong>Rideshare coverage<\/strong> covers those who work for ride-hailing and delivery services during the time between requests, when they\u2019re waiting for an assignment. The company says this could cost as little as $0.90 per day.<\/li>\n\n\n\n<li><strong>Gap insurance<\/strong> pays the difference between what you owe on a financed vehicle and its current value if it\u2019s totaled.<\/li>\n<\/ul>\n\n\n\n<p>Mercury\u2019s selection of add-ons is helpful but not necessarily unique. Other major insurers offer most of these coverages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"industry-ratings\">Industry ratings of Mercury car insurance<\/h2>\n\n\n\n<p>Mercury has received mixed reviews in industry reports. It has gotten slightly more than its share of consumer complaints and fared poorly in J.D. Power\u2019s auto claims satisfaction survey, but did about average with the CRASH Network and AM Best.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Rating<\/strong><\/td><td><strong><strong>Mercury\u2019s<\/strong> score<\/strong><\/td><\/tr><tr><td>CRASH Network report card<\/td><td>C+.<\/td><\/tr><tr><td>J.D. Power auto claims satisfaction study<\/td><td>No. 21 of 21.<\/td><\/tr><tr><td>AM Best<\/td><td>A.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-jerry-accordion\">\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        <strong>CRASH Network<\/strong> <strong>details<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>CRASH Network, an automotive industry trade publication, gives Mercury a C+ in its 2024 Insurer Report Card. The report card asks more than 1,000 collision repair professionals across the United States \u201chow well an insurer\u2019s claims handling policies, attitude and payment practices ensure quality repairs and customer service for motorists.\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Mercury is ranked No. 58 out of 88 insurers rated.<\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"4a00365e-7817-4e26-b951-deb551d67e3e\" data-type=\"interactive\" data-title=\"CRASH Ratings\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n<p><em>In 2024, the CRASH Network\u2019s survey received responses from 1,134 repair professionals. Insurers that received a grade from at least 35 respondents were included in the 2024 report card. Read more about the report card methodology on <\/em><a href=\"https:\/\/www.crashnetwork.com\/irc\/02moreinfo.php\" target=\"_blank\" rel=\"noreferrer noopener\"><em>the CRASH Network\u2019s website<\/em><\/a><em>.<\/em><\/p>\n<\/div>\n  <\/div>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-jerry-accordion\">\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        <strong>J.D. Power<\/strong> <strong>details<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>Mercury has the lowest score of 21 insurers rated in <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-auto-claims-satisfaction-study\" target=\"_blank\" rel=\"noopener\">J.D. Power\u2019s 2024 Auto Claims Satisfaction Study<\/a>. The insurer earned a 663 out of 1,000 for claims satisfaction, placing it at the bottom of the list. This survey measures customer satisfaction with their insurers\u2019 claims process, which may be one of few interactions they\u2019ll have with the company during their policy.<br><\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"27829bb8-88cc-4c33-9535-2f27269e9a5b\" data-type=\"interactive\" data-title=\"J.D. Power Rankings\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n<p><em>J.D. Power is a market research company that evaluates customer satisfaction and industry performance across multiple sectors.<\/em><\/p>\n<\/div>\n  <\/div>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-jerry-accordion\">\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        <strong>AM Best details<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>AM Best gives Mercury a financial strength rating of A, which means it has an excellent ability to pay out claims. The highest an insurer can score is A++ and the lowest is D, so while Mercury\u2019s rating isn\u2019t low, it could be higher.<br><\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"b36e2270-b29e-40e0-ac60-af935e32ea74\" data-type=\"interactive\" data-title=\"AM Best Ratings\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n<p><a href=\"https:\/\/web.ambest.com\/home\" target=\"_blank\" rel=\"noreferrer noopener\"><em>AM Best<\/em><\/a><em> is a credit rating agency that specializes in insurers\u2019 ability to meet their financial obligations.<\/em><\/p>\n<\/div>\n  <\/div>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"customer-reviews\">Customer reviews of Mercury<\/h2>\n\n\n\n<p>Hundreds of Jerry customers have used and reviewed Mercury\u2019s auto insurance and have given the company a relatively good overall score.<\/p>\n\n\n\n<div class=\"wp-block-jerry-carrier-reviews-survey-results\">\n  <div class=\"flex flex-col gap-4 md:gap-5 mb-4\">\n    <div class=\"flex flex-col gap-2\">\n      <!-- title -->\n      <div class=\"font-circular text-2xl font-medium\">\n              <\/div>\n\n      <!-- description -->\n      <div class=\"font-circular text-base\">\n              <\/div>\n    <\/div>\n\n    <!-- card -->\n    <div class=\"flex flex-col gap-5 rounded-2xl border border-zinc-300 md:flex-row\">\n      <!-- carrier image & average rating -->\n      <div class=\"flex flex-col items-center gap-6 md:gap-3 md:px-4 md:pb-7\">\n        <!-- carrier image -->\n        <div class=\"flex w-full items-center justify-center border-b border-zinc-300 p-3\">\n          <div class=\"flex aspect-[2\/1] w-[240px] items-center justify-center overflow-hidden md:aspect-[18\/7] md:w-[180px]\">\n                          <img decoding=\"async\"\n                class=\"max-h-full max-w-full\"\n                src=\"\/wp-content\/uploads\/2025\/04\/mercury-300x65.png\"\n                alt=\"Mercury\"\n              fetchpriority=\"low\" loading=\"lazy\"\/>\n                      <\/div>\n        <\/div>\n\n        <!-- average rating -->\n        <div class=\"flex flex-col gap-3 items-center\">\n          <div class=\"font-body text-8xl font-semibold leading-[90px] md:text-7xl\">\n            4.2          <\/div>\n\n          <div class=\"flex space-x-1 space-x-2\"><span class=\"iconify i--star text-base text-primary\"><\/span><span class=\"iconify i--star text-base text-primary\"><\/span><span class=\"iconify i--star text-base text-primary\"><\/span><span class=\"iconify i--star text-base text-primary\"><\/span><div class=\"relative inline-block leading-[0]\">\n  <span class=\"iconify i--star text-base text-gray-400\"><\/span>\n  <span class=\"iconify i--star text-base text-primary absolute inset-0\" style=\"clip-path: inset(0 76.038338658147% 0 0);\"><\/span>\n<\/div><\/div>\n          <div class=\"font-body text-base text-gray-600\">\n            313 Reviews\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- ratings -->\n      <div class=\"flex flex-1 flex-col items-center gap-5 px-8 pb-14 md:items-start md:pb-6 md:pl-0 md:pt-8\">\n        <!-- ratings title -->\n        <div class=\"font-circular hidden text-2xl font-medium text-gray-900 md:block\">\n          Jerry customer reviews of Mercury        <\/div>\n\n        <!-- ratings bars -->\n        <div class=\"flex w-full flex-col gap-3.5\">\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                5 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 56.230031948882%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                56%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                4 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 22.683706070288%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                23%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                3 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 13.418530351438%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                13%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                2 Stars              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 4.1533546325879%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                4%\n              <\/div>\n            <\/div>\n                                  <div class=\"font-body flex flex-row items-center gap-2.5 text-base text-gray-600 md:gap-3.5\">\n              <div class=\"w-14\">\n                1 Star              <\/div>\n              <div class=\"relative h-3 flex-1 shrink overflow-hidden rounded-full bg-slate-100\">\n                <div class=\"bg-primary absolute h-full rounded-full\" style=\"width: 3.5143769968051%\"><\/div>\n              <\/div>\n              <div class=\"w-10\">\n                4%\n              <\/div>\n            <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- footer description -->\n    <div class=\"font-circular text-base text-slate-500 pb-4\">\n          <\/div>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-contact\">How to contact Mercury<\/h2>\n\n\n\n<p>Mercury recommends customers log in to their account to make payments or review their policy documents. Policyholders can also view coverage details on the Mercury mobile app. The insurer\u2019s website allows customers to communicate with its chatbot or fill out a contact form.<\/p>\n\n\n\n<p>You can find contact information for Mercury at on its website (<a href=\"https:\/\/www.mercuryinsurance.com\/contact.html\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.mercuryinsurance.com\/contact.html<\/a>). The number for the claims department is 800-503-3724.<\/p>\n\n\n\n<div class=\"!mbs-12 !mbe-12 wp-block-jerry-faqs\">\n  <!-- Title -->\n    <h2 class=\"medium-title text-black mb-1.5 pt-12 uppercase\">\n    FAQ  <\/h2>\n  \n  <!-- Accordion -->\n  \n<div class=\"max-w-screen-lg my-6 [&amp;_li:last-child]:border-b-0\">\n<ul class=\"wp-block-jerry-accordion\">\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        Does Mercury car insurance cover rentals?      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>Whether your Mercury policy covers rental cars depends on your policy, where you\u2019ll rent and drive the car, the type of rental you\u2019ll get, how long you\u2019ll have it for and other factors.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        How can I get a car insurance quote with Mercury?      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>You can get a quote on Mercury car insurance by calling (833) 896-0160 or on the company\u2019s website at <a href=\"https:\/\/www.mercuryinsurance.com\/insurance\/auto\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.mercuryinsurance.com\/insurance\/auto\/<\/a>. Enter your ZIP code to start the process.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        Does Mercury car insurance cover windshield damage?      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>It may depend on what happened to the windshield. Most comprehensive and collision policies provide some coverage for windshield damage.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n<\/ul>\n<\/div>\n\n  <!-- Contact link -->\n  <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Methodology<\/h2>\n\n\n\n<p>We looked at over 400,000 actual policies quotes from real Jerry customers during 2024 across 24 different insurance companies. The pricing data included both those with clean driving records as well as those with a violation.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How we rate car insurance companies<\/h3>\n\n\n\n<p>Jerry\u2019s team of car insurance expert writers and editors analyze real customer ratings and industry reports to get a holistic view of an insurer\u2019s performance. Our rubric emphasizes the shopping and claims experiences, customer complaints and reviews, repair shops\u2019 evaluations of insurers, policy and quote pricing, and state availability.<\/p>\n\n\n\n<p>We regularly reassess insurers\u2019 star ratings and fact-check these reviews to ensure they\u2019re accurate and up-to-date.<br>These individual factors roll up into one weighting system as follows:<br>20% Financial strength.<br>20% Complaints.<br>20% Industry ratings.<br>20% Customer ratings.<br>20% Cost and discounts.<\/p>\n\n\n<div class=\"infogram-embed\" data-id=\"d90dc561-6db9-4e6c-830b-45df4dfa0d8c\" data-type=\"interactive\" data-title=\"Methodology\"><\/div><script>window.addEventListener('DOMContentLoaded',()=>{!function(e,n,i,s){var d=\"InfogramEmbeds\";var o=e.getElementsByTagName(n)[0];if(window[d]&&window[d].initialized)window[d].process&&window[d].process();else if(!e.getElementById(i)){var r=e.createElement(n);r.async=1,r.id=i,r.src=s,o.parentNode.insertBefore(r,o)}}(document,\"script\",\"infogram-async\",\"https:\/\/e.infogram.com\/js\/dist\/embed-loader-min.js\");})<\/script>\n\n\n\n<div class=\"wp-block-jerry-meet-experts\" data-wp-interactive=\"jerry\/meet-experts\" data-wp-context=\"{&quot;modalVisible&quot;:false}\">\n  <div class=\"font-circular text-2xl font-extrabold text-slate-900\">Expert-driven. Built for you.<\/div>\n\n  <div class=\"my-3\">\n    <div class=\"flex justify-between items-center py-3 border-b border-neutral-200 cursor-pointer font-semibold text-gray-900\" data-wp-on-async--click=\"actions.toggleModal\">\n  <button class=\"text-left text-base\" type=\"button\">\n    Why you can count on Jerry&#8217;s articles  <\/button>\n\n  <div class=\"transition data-[visible=true]:md:rotate-180 text-xs iconify i--chevron-down text-gray-500\" data-wp-bind--data-visible=\"context.modalVisible\"><\/div>\n<\/div>\n<div class=\"modal-backdrop fixed bottom-0 left-0 right-0 top-0 z-50 overflow-hidden overscroll-contain bg-black\/70 font-body transition-transform delay-100 duration-0 md:relative md:z-auto [&amp;:not([data-visible=true])]:translate-y-full [&amp;:not([data-visible=true])]:bg-black\/0 [&amp;:not([data-visible=true])]:md:hidden\" data-wp-init=\"callbacks.onModalInit\" data-wp-on-async--click=\"actions.hideModal\" data-wp-bind--data-visible=\"context.modalVisible\">\n  <div class=\"modal-view fixed bottom-0 left-0 right-0 flex max-h-[75%] w-full flex-col rounded-t-3xl bg-white pb-7 pl-7 pt-3.5 transition md:relative md:rounded-none md:pl-0 md:transition-none [&amp;:not([data-visible=true])]:translate-y-full [&amp;:not([data-visible=true])]:md:hidden\" data-wp-bind--data-visible=\"context.modalVisible\">\n    <div class=\"modal-header md:hidden flex justify-between items-center pb-1 mb-1 border-b border-zinc-200\">\n      <div class=\"modal-title text-base font-semibold\">Summary<\/div>\n\n      <div\n        class=\"modal-close-btn wp-block-group w-11 h-11 mr-2.5 content-center text-center\"\n        data-wp-on-async--click=\"actions.hideModal\"\n      >\n        <div class=\"iconify i--close text-gray-500 cursor-pointer\"><\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"modal-body pr-7 overflow-y-auto\"><div class=\"wp-block-template-part\"><div class=\"flex flex-row items-center gap-2.5 rounded-lg bg-gray-pink px-4 py-5\">\n  <span class=\"iconify mt-0.5 shrink-0 self-start text-xs text-primary i--shield-check\"><\/span>\n\n  <div>\n    <div class=\"font-body text-xs font-bold text-primary\">Our goal is clear, trustworthy information.<\/div>\n    <div class=\"mt-1 font-body text-xs text-gray-600\">\n      Our content is created, edited and fact checked by a team of licensed insurance agents, automotive pros and\n      experienced journalists who know the industry inside and out. Facts are thoroughly researched, verified and kept\n      current, and our editorial team is separate from our business partners, so our opinions &#038; tips are unbiased. All\n      insights drawn from Jerry\u2019s proprietary, aggregated customer auto insurance quotes data provide unique, real-world\n      guidance.\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n  <\/div>\n<\/div>\n  <\/div>\n\n  <div class=\"text-base font-semibold text-gray-900\">Our experts<\/div>\n\n  <div class=\"my-8 flex flex-col gap-8 items-center justify-center\">\n          <div\n        class=\"meet-experts-item group relative flex h-auto w-full flex-none flex-col justify-between overflow-hidden rounded-3xl py-9 text-sm shadow-variant-card\"\n        data-expand=\"false\"\n        data-wp-init=\"callbacks.onItemInit\"\n      >\n        <div class=\"grid h-full w-full grid-cols-1 overflow-hidden px-8 md:grid-cols-4\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"\/wp-content\/uploads\/2024\/12\/Annie-Millerbernd.png\" class=\"size-16 rounded-full md:size-32 col-span-1 md:ml-4\" alt=\"meet-experts-thumbnail\" srcset=\"\/wp-content\/uploads\/2024\/12\/Annie-Millerbernd.png 250w, \/wp-content\/uploads\/2024\/12\/Annie-Millerbernd-150x150.png 150w, \/wp-content\/uploads\/2024\/12\/Annie-Millerbernd-56x56.png 56w, \/wp-content\/uploads\/2024\/12\/Annie-Millerbernd-120x120.png 120w\" sizes=\"auto, (max-width: 346px) 260px, (max-width: 576px) 432px, (max-width: 720px) 540px, (min-width: 720px) 250px, 100vw\" fetchpriority=\"low\"\/>\n          <div class=\"col-span-3\">\n            <div class=\"my-4 flex-1 content-center font-circular text-lg font-medium text-slate-900 md:mt-0\">\n              Annie Millerbernd            <\/div>\n\n            \n            <div class=\"text-slate-500 mt-2 leading-6\">\n              <p>Annie is a writer and editor at Jerry with more than a decade of experience writing and editing digital content. Before joining Jerry, she was an assistant assigning editor at NerdWallet. Her past work has appeared in the Associated Press, USA Today and The Washington Post. Her work has been cited by <a href=\"https:\/\/scholarlycommons.law.northwestern.edu\/cgi\/viewcontent.cgi?article=1455&amp;context=nulr\" target=\"_blank\" rel=\"noopener\">Northwestern University<\/a> and <a href=\"https:\/\/www.hks.harvard.edu\/sites\/default\/files\/centers\/mrcbg\/214_AWP_final_2.pdf\" target=\"_blank\" rel=\"noopener\">Harvard Kennedy School<\/a>. Annie served as a spokesperson for NerdWallet during her time at NerdWallet and has been featured in New York Magazine, MarketWatch and on local television and radio stations.<\/p>\n<p>Previously, she worked at USAA and newspapers in Minnesota, North Dakota, California and Texas. She has a bachelor&rsquo;s degree in journalism from the University of Minnesota.<\/p>            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"absolute hidden group-data-[expand=true]:flex bottom-0 w-full h-24 bg-gradient-to-t from-white from-30% to-transparent to-100% items-end justify-center\">\n          <div\n            class=\"flex cursor-pointer flex-row items-center gap-2 my-4 font-circular text-primary\"\n            data-wp-on-async--click=\"actions.onItemExpandClick\"\n          >\n            <span class=\"text-sm\">See more<\/span>\n            <span class=\"iconify i--chevron-down text-xs\"><\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n          <div\n        class=\"meet-experts-item group relative flex h-auto w-full flex-none flex-col justify-between overflow-hidden rounded-3xl py-9 text-sm shadow-variant-card\"\n        data-expand=\"false\"\n        data-wp-init=\"callbacks.onItemInit\"\n      >\n        <div class=\"grid h-full w-full grid-cols-1 overflow-hidden px-8 md:grid-cols-4\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"\/wp-content\/uploads\/2024\/09\/Kevin-Berry.png\" class=\"size-16 rounded-full md:size-32 col-span-1 md:ml-4\" alt=\"meet-experts-thumbnail\" srcset=\"\/wp-content\/uploads\/2024\/09\/Kevin-Berry.png 250w, \/wp-content\/uploads\/2024\/09\/Kevin-Berry-150x150.png 150w, \/wp-content\/uploads\/2024\/09\/Kevin-Berry-56x56.png 56w, \/wp-content\/uploads\/2024\/09\/Kevin-Berry-120x120.png 120w\" sizes=\"auto, (max-width: 346px) 260px, (max-width: 576px) 432px, (max-width: 720px) 540px, (min-width: 720px) 250px, 100vw\" fetchpriority=\"low\"\/>\n          <div class=\"col-span-3\">\n            <div class=\"my-4 flex-1 content-center font-circular text-lg font-medium text-slate-900 md:mt-0\">\n              Kevin Berry            <\/div>\n\n            \n            <div class=\"text-slate-500 mt-2 leading-6\">\n              <p>Kevin Berry is the Senior Director of Content at Jerry and has been working in the digital content space since 2011 across the car insurance\/repair, personal finance, travel and sports industries. Prior to Jerry, Kevin was a content team lead at NerdWallet overseeing the Multimedia Production and Travel Rewards teams. Previously, he worked for NBC Sports, Comcast Cable and Nike. He has a Master`s Degree from Arkansas State and a Bachelor`s from Oregon State University.<\/p>            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"absolute hidden group-data-[expand=true]:flex bottom-0 w-full h-24 bg-gradient-to-t from-white from-30% to-transparent to-100% items-end justify-center\">\n          <div\n            class=\"flex cursor-pointer flex-row items-center gap-2 my-4 font-circular text-primary\"\n            data-wp-on-async--click=\"actions.onItemExpandClick\"\n          >\n            <span class=\"text-sm\">See more<\/span>\n            <span class=\"iconify i--chevron-down text-xs\"><\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our take Mercury may offer affordable coverage but lacks unique coverage add-ons and discounts. The insurer is available in a limited number of states. Pros: Cons: Mercury car insurance review Jerry did not give Mercury a star rating due to a lack of available data. Each year, Jerry revises its rating system and may rate [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":45593,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jerry_authors":"[{\"id\":\"370\",\"type\":\"main-author\"},{\"id\":\"187\",\"type\":\"editor\"}]","jerry_author_ids":[370],"jerry_idx_page_label":"","jerry_meta_desc":"Mercury car insurance may offer affordable premiums to good drivers, however, the insurer performed poorly on J.D. Power\u2019s auto claims satisfaction survey and has a higher-than-expected consumer complaint index. Compare Mercury with other insurers to find the best car insurance option.","jerry_related_posts":"[14103,14944,29376,4060,26012]","jerry_summary":"","inline_featured_image":false,"_lmt_disableupdate":"yes","_lmt_disable":"","footnotes":""},"categories":[645],"tags":[31],"class_list":["post-48728","reviews","type-reviews","status-publish","has-post-thumbnail","hentry","category-car-insurance","tag-car-insurance"],"_links":{"self":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews\/48728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews"}],"about":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/types\/reviews"}],"author":[{"embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/comments?post=48728"}],"version-history":[{"count":11,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews\/48728\/revisions"}],"predecessor-version":[{"id":52978,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/reviews\/48728\/revisions\/52978"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/media\/45593"}],"wp:attachment":[{"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/media?parent=48728"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/categories?post=48728"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jerry.ai\/wp-json\/wp\/v2\/tags?post=48728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}