{"id":23084,"date":"2024-11-08T02:56:28","date_gmt":"2024-11-08T10:56:28","guid":{"rendered":"\/wp-site\/?p=23084"},"modified":"2025-12-09T10:36:44","modified_gmt":"2025-12-09T18:36:44","slug":"car-insurance-claim","status":"publish","type":"car-insurance","link":"https:\/\/jerry.ai\/car-insurance\/car-insurance-claim\/","title":{"rendered":"How to File a Car Insurance Claim"},"content":{"rendered":"\n<p>U.S. auto insurers pay out billions in claims each year, and knowing how to file properly can mean the difference between a quick payout and weeks of frustrating delays.<\/p>\n\n\n\n<p class=\"wp-block-jerry-live-text-wrapper\">\n  \nJerry has helped <span style=\"font-style:normal;font-weight:700;\" class=\"wp-block-jerry-live-text\">126,046<\/span> <strong>drivers <\/strong>get car insurance in the past year, including those who have needed to file a claim after an accident. So whether you&#8217;ve been in a collision, your car was vandalized or you hit a deer on a dark road, this guide walks you through exactly what to do.\n<\/p>\n\n\n<div class=\"max-md:mx-full-bleed wp-block-jerry-full-bleed\">\n  \n<div>\n<div class=\"wp-block-cover is-style-md-rounded-3xl has-aspect-ratio\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);min-height:160px;aspect-ratio:5\/2;min-height:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" class=\"wp-block-cover__image-background wp-image-68258 size-full\" alt=\"\" src=\"https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1.png\" style=\"object-position:66% 77%\" data-object-fit=\"cover\" data-object-position=\"66% 77%\" srcset=\"https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1.png 1024w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1-300x300.png 300w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1-150x150.png 150w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1-768x768.png 768w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1-900x900.png 900w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1-400x400.png 400w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1-56x56.png 56w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/Honda1-250x250.png 250w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" fetchpriority=\"low\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-40 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-c861c09bfe2c0a1b0d66db8aa59bdf2e\" style=\"font-size:clamp(17.371px, 1.086rem + ((1vw - 3.2px) * 0.752), 27px);\"><strong>Jerry pulls up to 20 quotes from top rated carriers.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-system-sans-serif-font-family has-medium-font-size has-custom-font-size wp-element-button\" href=\"\/signup\">Compare quotes<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">When to file a car insurance claim<\/h2>\n\n\n\n<p>Filing a claim isn&#8217;t always the best choice. <strong>Claims can raise your car insurance costs<\/strong>, even if you weren\u2019t at fault, and can stay on your insurance record for several years.<\/p>\n\n\n\n<div class=\"wp-block-jerry-carrier-reviews-pros-and-cons\">\n  \n<div class=\"flex flex-col gap-7 md:flex-row md:gap-6\">\n<div class=\"flex flex-1 flex-col gap-3 md:gap-4 wp-block-jerry-carrier-reviews-pros-and-cons-item\">\n  <div class=\"flex flex-row items-center gap-3 border-b border-zinc-200 pb-4 md:pb-5\">\n    <span class=\"iconify text-primary text-2xl i--thumb-up\"><\/span>\n    <div class=\"font-circular text-xl font-bold text-gray-900 md:text-2xl md:leading-6\">\n      Always file a claim if:    <\/div>\n  <\/div>\n\n  \n<div class=\"marker:text-primary font-circular text-base text-gray-600 *:!m-0 *:!pl-6 [&amp;_li&gt;*]:pl-2\">\n<ul class=\"wp-block-jerry-custom-list\">\n<li class=\"wp-block-jerry-custom-list-item *:my-0\">\n<p>Anyone is injured.<\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-jerry-custom-list-item *:my-0\">\n<p>Damage is significant.<\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-jerry-custom-list-item *:my-0\">\n<p>The other driver was at fault.<\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-jerry-custom-list-item *:my-0\">\n<p>You need to use rental reimbursement coverage because your car is being repaired.<\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-jerry-custom-list-item *:my-0\">\n<p>There&#8217;s a possibility of a lawsuit.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"flex flex-1 flex-col gap-3 md:gap-4 wp-block-jerry-carrier-reviews-pros-and-cons-item\">\n  <div class=\"flex flex-row items-center gap-3 border-b border-zinc-200 pb-4 md:pb-5\">\n    <span class=\"iconify text-primary text-2xl i--thumb-down\"><\/span>\n    <div class=\"font-circular text-xl font-bold text-gray-900 md:text-2xl md:leading-6\">\n      You may not need to file a claim if:    <\/div>\n  <\/div>\n\n  \n<div class=\"marker:text-primary font-circular text-base text-gray-600 *:!m-0 *:!pl-6 [&amp;_li&gt;*]:pl-2\">\n<ul class=\"wp-block-jerry-custom-list\">\n<li class=\"wp-block-jerry-custom-list-item *:my-0\">\n<p>Damage to your car is less than your <a href=\"\/car-insurance\/car-insurance-deductible\/\">deductible<\/a>.<\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-jerry-custom-list-item *:my-0\">\n<p>The accident was your fault, but damage is minor and you can afford to pay for it out-of-pocket.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"max-md:mx-full-bleed wp-block-jerry-full-bleed\">\n  \n<div>\n<div class=\"wp-block-jerry-highlight-point-paragraph flex flex-row items-center gap-2.5 rounded-lg p-6 has-gray-pink-background-color has-background\"><span class=\"iconify i--shield-thumb-up text-primary rotate-0 text-base mt-0.5 shrink-0 self-start\"><\/span><div class=\"jerry-block-content grow text-sm\">\n<p><strong>Key takeaway:<\/strong> File a claim when injuries, significant damage or fault disputes are involved. If your car\u2019s damage costs less than your deductible, or you can afford out-of-pocket repairs, avoiding filing a claim means your rates won\u2019t go up.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Collect information and document the accident<\/h2>\n\n\n\n<p>The more evidence you gather at the scene, the smoother your claims process will be.<\/p>\n\n\n\n<p>Immediately after the accident, <strong>collect the following information from other drivers involved<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-d9e42b50 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-radius:1.5rem;background-color:#f5f5f5;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--40)\">\n<p style=\"font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.645), 24px);font-style:normal;font-weight:700;line-height:1\">\ud83e\udeaa Driver\u2019s information:<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-19e250f3 wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">Full name.<\/li>\n\n\n\n<li class=\"has-small-font-size\">Phone number.<\/li>\n\n\n\n<li class=\"has-small-font-size\">Address.<\/li>\n\n\n\n<li class=\"has-small-font-size\">Driver\u2019s license number.<\/li>\n\n\n\n<li class=\"has-small-font-size\">Email address.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-radius:1.5rem;background-color:#f5f5f5;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--40)\">\n<p style=\"font-size:clamp(15.747px, 0.984rem + ((1vw - 3.2px) * 0.645), 24px);line-height:1\"><strong>\ud83d\ude97 Vehicle and insurance information:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-19e250f3 wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">The other driver\u2019s insurance company name and policy number.<\/li>\n\n\n\n<li class=\"has-small-font-size\">License plate number.<\/li>\n\n\n\n<li class=\"has-small-font-size\">Vehicle make, model, year and color.<\/li>\n\n\n\n<li class=\"has-small-font-size\">VIN, if visible.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p>Be sure to also <strong>document the accident with photo and video evidence<\/strong>, including photos of car damage, plus any witness information. This information will be helpful for your claims process.<\/p>\n\n\n<div class=\"max-md:mx-full-bleed wp-block-jerry-full-bleed\">\n  \n<div>\n<div class=\"wp-block-jerry-highlight-point-paragraph flex flex-row items-center gap-2.5 rounded-lg p-6 has-gray-pink-background-color has-background\"><span class=\"iconify i--shield-check-border text-primary rotate-0 text-base mt-0.5 shrink-0 self-start\"><\/span><div class=\"jerry-block-content grow text-sm\">\n<p><strong>Jerry recommends:<\/strong> Avoid admitting fault or saying &#8220;I&#8217;m sorry&#8221; at the scene of the accident, even if you think you might be <a href=\"\/car-insurance\/at-fault-states\/\">at fault<\/a>. Let the insurance companies and police determine fault based on the evidence.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: File a police report<\/h2>\n\n\n\n<p>A police report provides an official, unbiased account of the accident and can be <strong>crucial for your claim<\/strong>.<\/p>\n\n\n\n<p>Get the responding officer&#8217;s name and badge number, and ask for the police report number. In some states (like <a href=\"\/car-insurance\/california\/\">California<\/a>), if anyone is injured or property damage is above $750, you must also report the accident to the <a href=\"\/dmv\/\">DMV<\/a>.<\/p>\n\n\n\n<p><strong>You should file a police report if:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-radius:1.5rem;background-color:#f5f5f5;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--40)\">\n<p>\ud83d\ude91 Anyone is injured.<\/p>\n\n\n\n<p>\ud83d\udca5 There&#8217;s significant car damage.<\/p>\n\n\n\n<p>\ud83c\udf7a The other driver appears intoxicated.<\/p>\n\n\n\n<p>\ud83d\ude97 The other driver is uncooperative or leaves the scene.<\/p>\n\n\n\n<p>\u2753 It&#8217;s unclear whose fault the accident was.<\/p>\n\n\n\n<p>\ud83d\udee3\ufe0f The accident occurred on a highway or public road.<\/p>\n<\/div>\n\n\n<div class=\"max-md:mx-full-bleed wp-block-jerry-full-bleed\">\n  \n<div>\n<div class=\"wp-block-jerry-highlight-point-paragraph flex flex-row items-center gap-2.5 rounded-lg p-6 has-gray-pink-background-color has-background\"><span class=\"iconify i--shield-thumb-up text-primary rotate-0 text-base mt-0.5 shrink-0 self-start\"><\/span><div class=\"jerry-block-content grow text-sm\">\n<p><strong>Key takeaway:<\/strong> A police report creates an official record of the accident that can strengthen your insurance claim.<strong> Always file one if there are injuries<\/strong>, significant damage, or any dispute about fault.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Contact your insurance company<\/h2>\n\n\n\n<p>Report the accident to your insurer <strong>as soon as possible, ideally the same day<\/strong>. Most policies require prompt notification, and delays could delay your claim being paid out.<\/p>\n\n\n\n<p>In some cases, you may need to also contact the other driver\u2019s insurance company.<\/p>\n\n\n\n<p><strong>Which insurance company to contact:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Scenario<\/th><th>Contact<\/th><\/tr><\/thead><tbody><tr><td>You&#8217;re at fault.<\/td><td>Your insurance company.<\/td><\/tr><tr><td>Other driver is at fault.<\/td><td>Their insurance (and notify yours).<\/td><\/tr><tr><td>Fault is unclear.<\/td><td>Both insurance companies.<\/td><\/tr><tr><td>Other driver has no insurance.<\/td><td>Your insurance company.<\/td><\/tr><tr><td>Single-car accident.<\/td><td>Your insurance company.<\/td><\/tr><tr><td>Theft, vandalism or weather damage.<\/td><td>Your insurance company.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>You can file a car insurance claim through your insurer&#8217;s <strong>mobile app, website or over the phone<\/strong>. Be ready to provide your policy number, accident details, other party&#8217;s information and any supporting documentation like photos or a police report.<\/p>\n\n\n<div class=\"max-md:mx-full-bleed wp-block-jerry-full-bleed\">\n  \n<div>\n<div class=\"wp-block-jerry-highlight-point-paragraph flex flex-row items-center gap-2.5 rounded-lg p-6 has-gray-pink-background-color has-background\"><span class=\"iconify i--shield-thumb-up text-primary rotate-0 text-base mt-0.5 shrink-0 self-start\"><\/span><div class=\"jerry-block-content grow text-sm\">\n<p><strong>Key takeaway:<\/strong> Report the accident to your insurer <strong>as soon as possible<\/strong>, ideally the same day. Delays can slow down your payout, and most insurers require prompt notification about an accident.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-alpha-channel-opacity is-style-separator-jerry-default-fw\"\/>\n\n\n\n<p><strong>Learn more: <\/strong><a href=\"\/car-insurance\/how-to-file-an-insurance-claim-against-another-driver\/\">How to file a car insurance claim against another driver<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-alpha-channel-opacity is-style-separator-jerry-default-fw\"\/>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-primary\"><a class=\"wp-block-button__link has-system-sans-serif-font-family has-medium-font-size has-custom-font-size wp-element-button\" href=\"\/signup\">Compare quotes with Jerry<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to use the Jerry app during a claim<\/h2>\n\n\n\n<p>After an accident, the last thing you want is to scramble for your policy number or dig through emails to find your insurer&#8217;s claims phone number. The Jerry app keeps everything you need in one place.<\/p>\n\n\n\n<p>Your coverage details, policy documents and insurer contact information are <strong>stored securely in the app<\/strong>, so you can file a claim quickly with your insurer, right from the scene.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/signup\">Skip the hassle. Jerry finds competitive quotes in minutes.<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What happens after you file a claim<\/h2>\n\n\n\n<p>After you file a claim, a <strong>claims adjuster will investigate the accident<\/strong>. Once the investigation is complete, your car will either be repaired or deemed a total loss, in which case you&#8217;ll receive the car&#8217;s <a href=\"\/car-insurance\/actual-cash-value-acv\/\">actual cash value<\/a> (ACV), minus your deductible.<\/p>\n\n\n\n<p><strong>Settlement payments are typically issued within 5 to 30 days<\/strong>, depending on your state and insurer.<\/p>\n\n\n<div class=\"max-md:mx-full-bleed wp-block-jerry-full-bleed\">\n  \n<div>\n<div class=\"wp-block-jerry-highlight-point-paragraph flex flex-row items-center gap-2.5 rounded-lg p-6 has-gray-pink-background-color has-background\"><span class=\"iconify i--shield-check-border text-primary rotate-0 text-base mt-0.5 shrink-0 self-start\"><\/span><div class=\"jerry-block-content grow text-sm\">\n<p><strong>Jerry recommends:<\/strong> Stay responsive, honest and organized during the claims process. Your cooperation can help speed up your settlement and ensure a fair outcome.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"max-md:mx-full-bleed wp-block-jerry-full-bleed\">\n  \n<div>\n<div class=\"wp-block-cover is-style-md-rounded-3xl has-aspect-ratio\" style=\"padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40);min-height:160px;aspect-ratio:5\/2;min-height:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"414\" class=\"wp-block-cover__image-background wp-image-67864 size-full\" alt=\"\" src=\"https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/lifestyle3.png\" style=\"object-position:51% 71%\" data-object-fit=\"cover\" data-object-position=\"51% 71%\" srcset=\"https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/lifestyle3.png 620w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/lifestyle3-300x200.png 300w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/lifestyle3-400x267.png 400w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/lifestyle3-84x56.png 84w, https:\/\/jerry.ai\/wp-content\/uploads\/2025\/10\/lifestyle3-374x250.png 374w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" fetchpriority=\"low\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-40 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-2adf0f3b3da763c637f1a27c4a8fb322\" style=\"font-size:clamp(17.371px, 1.086rem + ((1vw - 3.2px) * 0.752), 27px);\"><strong>It only takes 2 minutes to sign up at Jerry.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-system-sans-serif-font-family has-medium-font-size has-custom-font-size wp-element-button\" href=\"\/signup\">Compare quotes<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"!mbs-12 !mbe-12 wp-block-jerry-faqs\">\n  <!-- Title -->\n    <h2 class=\"medium-title text-black mb-1.5 pt-12 uppercase\">\n    faq  <\/h2>\n  \n  <!-- Accordion -->\n  \n<div class=\"max-w-screen-lg my-6 [&amp;_li:last-child]:border-b-0\">\n<ul class=\"wp-block-jerry-accordion\">\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        \u23f0 <strong>How long do I have to file a claim?<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>Most insurers require &#8220;prompt&#8221; notification, typically within 24-72 hours. However, the legal statute of limitations varies by state. File as soon as possible, because delays can complicate your claim and potentially give the insurer grounds to deny it.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        \ud83d\udcc8 <strong>Will filing a claim raise my rates?<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>It depends. At-fault accidents typically raise rates, while not-at-fault accidents may not in some states or with some insurers. Some insurers may also offer accident forgiveness for your first claim.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        \ud83d\ude94 <strong>Can I file a claim without a police report?<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>Yes, but it can make the process harder. A police report provides an objective account that helps establish fault. Without one, it may be your word against the other driver&#8217;s.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        \ud83d\udee1\ufe0f <strong>What if the other driver doesn&#8217;t have insurance?<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>If you have <a href=\"\/car-insurance\/uninsured-motorist-coverage\/\">uninsured motorist (UM) coverage<\/a>, file a claim with your own insurance. They&#8217;ll cover your damages up to your UM limits. If you don&#8217;t have UM coverage, you may need to sue the other driver directly to cover damages.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        \ud83d\udd27 <strong>Can I choose my own repair shop?<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>Yes, you have the right to use any repair shop you choose. Your insurer may recommend preferred shops, but they cannot require you to use them.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        \u2696\ufe0f <strong>What if I disagree with the settlement offer?<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p>You can negotiate. Get independent repair estimates or valuations to support your case. Most policies include an appraisal provision where you and the insurer each hire an appraiser, and an umpire resolves disputes. You can also file a complaint with your state insurance department.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n\n\n\n<li class=\"font-circular flex cursor-pointer list-none flex-col items-start gap-1 border-b border-zinc-200 py-6 text-lg text-slate-500 md:flex-row md:gap-5 wp-block-jerry-accordion-item\" data-wp-interactive=\"accordion-item\" data-wp-init=\"callbacks.onInit\">\n  <!-- Accessory -->\n  \n  <div class=\"flex flex-1 flex-col text-gray-600\">\n    <div class=\"flex flex-row items-start justify-between gap-4\">\n      <!-- Title -->\n      <span class=\"accordion-q align-middle text-black font-medium\">\n        \u23f3 <strong>What if my claim is taking too long?<\/strong>      <\/span>\n\n      <!-- Icon -->\n      <span class=\"accordion-i text-black font-medium mr-4 mt-1 shrink-0 align-middle transition iconify i--chevron-down\"><\/span>\n    <\/div>\n\n    <!-- Content -->\n    \n<div class=\"jerry-block-content accordion-a mt-5 hidden\">\n<p> Follow up regularly with your adjuster and request written explanations for delays. Most states require insurers to acknowledge claims within 15 days and make decisions within 30-45 days. If you believe there&#8217;s an unreasonable delay, contact your state&#8217;s Department of Insurance.<\/p>\n<\/div>\n  <\/div>\n<\/li>\n<\/ul>\n<\/div>\n\n  <!-- Contact link -->\n  <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Methodology<\/h2>\n\n\n\n<p>Data included in this analysis comes from policies that Jerry has quoted within the last 6 months for drivers with a clean record and that have full coverage, unless stated otherwise. Data related to violations, accidents or credit scores pull from quote data from the last 18 months. Jerry services 48 states and offers a range of insurance companies to choose from.<\/p>\n\n\n\n<div class=\"wp-block-jerry-meet-experts\" data-wp-interactive=\"jerry\/meet-experts\" data-wp-context=\"{&quot;modalVisible&quot;:false}\">\n  <div class=\"font-circular text-2xl font-extrabold text-slate-900\">Expert-driven. Built for you.<\/div>\n\n  <div class=\"my-3\">\n    <div class=\"flex justify-between items-center py-3 border-b border-neutral-200 cursor-pointer font-semibold text-gray-900\" data-wp-on-async--click=\"actions.toggleModal\">\n  <button class=\"text-left text-base\" type=\"button\">\n    Why you can count on Jerry&#8217;s articles  <\/button>\n\n  <div class=\"transition data-[visible=true]:md:rotate-180 text-xs iconify i--chevron-down text-gray-500\" data-wp-bind--data-visible=\"context.modalVisible\"><\/div>\n<\/div>\n<div class=\"modal-backdrop fixed bottom-0 left-0 right-0 top-0 z-50 overflow-hidden overscroll-contain bg-black\/70 font-body transition-transform delay-100 duration-0 md:relative md:z-auto [&amp;:not([data-visible=true])]:translate-y-full [&amp;:not([data-visible=true])]:bg-black\/0 [&amp;:not([data-visible=true])]:md:hidden\" data-wp-init=\"callbacks.onModalInit\" data-wp-on-async--click=\"actions.hideModal\" data-wp-bind--data-visible=\"context.modalVisible\">\n  <div class=\"modal-view fixed bottom-0 left-0 right-0 flex max-h-[75%] w-full flex-col rounded-t-3xl bg-white pb-7 pl-7 pt-3.5 transition md:relative md:rounded-none md:pl-0 md:transition-none [&amp;:not([data-visible=true])]:translate-y-full [&amp;:not([data-visible=true])]:md:hidden\" data-wp-bind--data-visible=\"context.modalVisible\">\n    <div class=\"modal-header md:hidden flex justify-between items-center pb-1 mb-1 border-b border-zinc-200\">\n      <div class=\"modal-title text-base font-semibold\">Summary<\/div>\n\n      <div\n        class=\"modal-close-btn wp-block-group w-11 h-11 mr-2.5 content-center text-center\"\n        data-wp-on-async--click=\"actions.hideModal\"\n      >\n        <div class=\"iconify i--close text-gray-500 cursor-pointer\"><\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"modal-body pr-7 overflow-y-auto\"><div class=\"wp-block-template-part\"><div class=\"flex flex-row items-center gap-2.5 rounded-lg bg-gray-pink px-4 py-5\">\n  <span class=\"iconify mt-0.5 shrink-0 self-start text-xs text-primary i--shield-check\"><\/span>\n\n  <div>\n    <div class=\"font-body text-xs font-bold text-primary\">Our goal is clear, trustworthy information.<\/div>\n    <div class=\"mt-1 font-body text-xs text-gray-600\">\n      Our content is created, edited and fact checked by a team of licensed insurance agents, automotive pros and\n      experienced journalists who know the industry inside and out. Facts are thoroughly researched, verified and kept\n      current, and our editorial team is separate from our business partners, so our opinions &#038; tips are unbiased. All\n      insights drawn from Jerry\u2019s proprietary, aggregated customer auto insurance quotes data provide unique, real-world\n      guidance.\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n  <\/div>\n<\/div>\n  <\/div>\n\n  <div class=\"text-base font-semibold text-gray-900\">Our experts<\/div>\n\n  <div class=\"my-8 flex flex-col gap-8 items-center justify-center\">\n          <div\n        class=\"meet-experts-item group relative flex h-auto w-full flex-none flex-col justify-between overflow-hidden rounded-3xl py-9 text-sm shadow-variant-card\"\n        data-expand=\"false\"\n        data-wp-init=\"callbacks.onItemInit\"\n      >\n        <div class=\"grid h-full w-full grid-cols-1 overflow-hidden px-8 md:grid-cols-4\">\n          <img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"\/wp-content\/uploads\/2025\/02\/Ben-Moore.png\" class=\"size-16 rounded-full md:size-32 col-span-1 md:ml-4\" alt=\"meet-experts-thumbnail\" srcset=\"\/wp-content\/uploads\/2025\/02\/Ben-Moore.png 250w, \/wp-content\/uploads\/2025\/02\/Ben-Moore-150x150.png 150w, \/wp-content\/uploads\/2025\/02\/Ben-Moore-56x56.png 56w, \/wp-content\/uploads\/2025\/02\/Ben-Moore-120x120.png 120w\" sizes=\"auto, (max-width: 346px) 260px, (max-width: 576px) 432px, (max-width: 720px) 540px, (min-width: 720px) 250px, 100vw\" fetchpriority=\"low\"\/>\n          <div class=\"col-span-3\">\n            <div class=\"my-4 flex-1 content-center font-circular text-lg font-medium text-slate-900 md:mt-0\">\n              Ben Moore            <\/div>\n\n            \n            <div class=\"text-slate-500 mt-2 leading-6\">\n              <p>Ben Moore is a writer and editor at Jerry and an auto insurance expert. He previously worked as a writer, editor and content strategist on NerdWallet&rsquo;s auto insurance team for five years. His work has been published in The Associated Press, Washington Post, Chicago Sun-Times, MarketWatch, Nasdaq and Yahoo News. He also served as a NerdWallet spokesperson, with appearances on local broadcast television and quotes in Martha Stewart and Real Simple magazine.<\/p>\n<p>Ben has an extensive background in digital marketing, working on affiliate and programmatic advertising campaigns for brands like Cabela&rsquo;s, H&amp;R Block and Sears. He holds a bachelors degree in marketing from Olivet Nazarene University.<\/p>            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"absolute hidden group-data-[expand=true]:flex bottom-0 w-full h-24 bg-gradient-to-t from-white from-30% to-transparent to-100% items-end justify-center\">\n          <div\n            class=\"flex cursor-pointer flex-row items-center gap-2 my-4 font-circular text-primary\"\n            data-wp-on-async--click=\"actions.onItemExpandClick\"\n          >\n            <span class=\"text-sm\">See more<\/span>\n            <span class=\"iconify i--chevron-down text-xs\"><\/span>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When filing a car insurance claim, you\u2019ll need the information of all parties, and the date and time of the accident. <\/p>\n","protected":false},"author":53,"featured_media":72233,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"wp-custom-template-single-car-insurance-beta","meta":{"jerry_authors":"[{\"id\":\"184\",\"type\":\"main-author\"},{\"id\":\"254\",\"type\":\"editor\"},{\"id\":\"187\",\"type\":\"reviewer\"}]","jerry_author_ids":[184],"jerry_idx_page_label":"","jerry_meta_desc":"When filing a car insurance claim, you\u2019ll need the information of all parties, and the date and time of the accident. 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