{"id":22654,"date":"2024-11-11T04:24:32","date_gmt":"2024-11-11T12:24:32","guid":{"rendered":"\/wp-site\/?p=22654"},"modified":"2025-07-14T17:56:48","modified_gmt":"2025-07-15T00:56:48","slug":"why-is-my-mercedes-bluetooth-not-working","status":"publish","type":"car-repair","link":"https:\/\/jerry.ai\/car-repair\/why-is-my-mercedes-bluetooth-not-working\/","title":{"rendered":"Why is My Mercedes Bluetooth Not Working?"},"content":{"rendered":"\n

Question:<\/strong> I was trying to jam to my favorite playlist on my commute just like I do every morning, but for some reason, my music now isn\u2019t playing in my car. Can you tell me why my Mercedes Bluetooth isn\u2019t working?<\/p>\n\n\n\n

Answer:<\/strong> Not being able to listen to your favorite music is a subpar way to start your day\u2014here\u2019s hoping it gets better with a quick fix! There are a few easy explanations as to why your Mercedes Bluetooth is not working, but they all require some simple troubleshooting.<\/p>\n\n\n\n

Check the following the next time you\u2019re in your car:<\/p>\n\n\n\n

Is your phone properly connected to the car?<\/h2>\n\n\n\n

Be sure you follow the correct steps for connecting your phone and Mercedes via Bluetooth:<\/p>\n\n\n\n

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  • Check that your phone\u2019s Bluetooth is turned on under Settings > Bluetooth.<\/li>\n\n\n\n
  • On your Mercedes infotainment screen, navigate to Settings > System > Internet and Bluetooth and make sure the toggle for Bluetooth is on.<\/li>\n\n\n\n
  • Connect the devices by using your Mercedes infotainment screen to navigate to Home > Telephone > Settings > Devices > My devices > Connect new device.<\/li>\n\n\n\n
  • Choose your phone from the list, then verify that you see the same code on the multimedia system and phone.<\/li>\n<\/ul>\n\n\n\n
    Tip:<\/span>Even if your phone was properly connected, it may help your connection issues to delete the pairing, then follow these steps again to reconnect.<\/span><\/div>
    <\/div><\/blockquote>\n\n\n\n

    Are there too many phones connected to your car?<\/h2>\n\n\n\n

    If your Mercedes has too many connected phones, it could prevent you from properly connecting to Bluetooth.<\/p>\n\n\n\n

    You can connect up to 15 phones to your Mercedes Bluetooth, but only four of those devices will automatically connect when you get into the car. Go through the settings in your infotainment to delete a few of those phones from your car\u2019s Bluetooth profile, then reconnect your phone to see if it works.<\/p>\n\n\n\n

    Check whether the phone is compatible with your Mercedes Bluetooth<\/h2>\n\n\n\n

    If you drive an older Mercedes, the system software may need to be updated. Outdated software, or your car\u2019s older Bluetooth technology, could prevent your phone from connecting.<\/p>\n\n\n\n

    An easy way to fix this is by checking whether your phone has any available updates that need to be installed. For a software update to your Mercedes, you\u2019ll likely need to bring your car to an authorized dealership.<\/p>\n\n\n\n

    Make sure music permissions are turned on<\/h2>\n\n\n\n

    On some phones, you have to turn on permission for a Bluetooth device to access your music. Look through your phone\u2019s Permissions or general Bluetooth settings to determine if this is the issue. You can also double-check that your car\u2019s infotainment system is selected as the audio source for playing music.<\/p>\n\n\n\n

    If all of these steps fail, it\u2019s probably time to take your Mercedes to an authorized dealership or a professional audio technician.<\/p>\n\n\n\n

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    Expert-driven. Built for you.<\/div>\n\n
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